Key responsibilities of the Account Manager role include building and maintaining strong relationships with clients, serving as their main point of contact.
The ideal candidate will have a minimum of 2 years of experience in account management, client-facing roles, or project coordination. Proficiency in tools like Microsoft Office, Google Docs, Sheets, Slack, and Clickup is also preferred.
Required Skills & Experience:
* Minimum of 2 years of experience in account management, client-facing roles, or project coordination
* Proficiency in tools like Microsoft Office, Google Docs, Sheets, Slack, and Clickup
* Strong organizational skills and ability to multitask in a fast-paced environment
* Excellent written and verbal communication skills in English, with a professional tone
* A proactive approach to problem-solving and the ability to manage multiple clients and projects simultaneously
Success in This Role:
* Clients feel valued, heard, and confident that their projects are progressing smoothly
* Projects are delivered on time without unnecessary delays
* You make sure the check in with clients daily while projects are active, stay on top of the accounts and projects eagerly
* Communication between clients and the internal team is clear, professional, and well-organized
* The agency owner is free to focus on sales and lead generation, thanks to your reliable handling of client accounts