Job Title: Video Delivery Expert
About the Role
We are seeking an experienced Video Delivery Expert to join our team. In this role, you will be responsible for providing technical assistance and identifying issues related to video delivery on various platform applications.
Key Responsibilities:
* Analyse root cause of service tickets and resolve them according to standard operating procedures.
* Build custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across multiple applications responsible for video delivery.
* Setup dashboards and configure alerts to monitor the health of the ecosystem.
Requirements
To be successful in this role, you will need:
* Technical expertise in video delivery and platform applications.
* Strong analytical and problem-solving skills.
* Ability to work in a fast-paced environment and prioritize tasks effectively.
* Experience with Python scripting and dashboard setup.
What We Offer
In return for your expertise, we offer a competitive benefits package including:
* A comprehensive salary package.
* Ongoing training and professional development opportunities.
* A collaborative and dynamic work environment.
Video Delivery Expert Responsibilities
Technical Assistance and Issue Spotting
Root Cause Analysis and Service Ticket Resolution
Python Scripting and App Simulation
Issue Triage and Dashboard Setup
Ecosystem Monitoring and Alert Configuration
Required Skills and Qualifications
Benefits
Others