Job Description
As a Senior Director of Operations, you will lead the daily management of multiple client portfolios, ensuring seamless delivery of high-quality content at scale. Your role involves overseeing production workflows, resource allocation, and project timelines to drive efficient execution across digital campaigns.
This position requires a balance of strategic vision, hands-on execution, and innovation, with a focus on scalability and continuous process improvement to support business growth through AI-driven transformation.
* Operational Leadership: Oversee the full project lifecycle from intake and planning to execution, ensuring alignment with business objectives and client needs.
* Production Workflow Management: Develop and refine operational processes to drive efficiency, transparency, and scalability across teams and projects.
* Resource & Capacity Planning: Forecast production volumes to optimize staffing levels and ensure timely delivery of projects while maintaining high-quality outputs.
* Team & Stakeholder Collaboration: Partner with cross-functional teams to deliver results in a cost-efficient and strategic manner.
* Process Documentation & Optimization: Maintain detailed documentation of workflows and lead continuous improvements based on lessons learned and industry best practices.
Required Skills and Qualifications
* Strategic leadership and operational expertise
* Strong communication and collaboration skills
* Ability to manage multiple priorities and meet deadlines
* Experience with production workflows and resource allocation
* Knowledge of AI-driven technologies and their applications
Benefits
This role offers a unique opportunity to join a dynamic team and contribute to the growth and success of our organization. As a Senior Director of Operations, you will have the chance to develop your skills and expertise while working on challenging projects that drive business outcomes.
Others
We are committed to providing a work environment that is inclusive, diverse, and supports the well-being of our employees. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth and development.