Job Title: Oracle ERP Cloud Support Specialist
About the Role:
We are seeking an experienced professional to join our team as a support specialist for Oracle ERP Cloud. The successful candidate will be responsible for providing technical support and guidance to users, ensuring seamless operations of the accounts receivable and billing modules.
Key Responsibilities:
* Provide timely and effective support to users via phone, email, or chat
* Resolves complex issues related to accounts receivable and billing modules
* Collaborate with internal teams and external partners to ensure efficient issue resolution
* Conduct regular training sessions to enhance user knowledge and skills
* Stay up-to-date with the latest product releases and updates
Requirements:
* Proven experience in Oracle ERP Cloud, specifically in accounts receivable and billing modules
* Strong technical skills and knowledge of relevant tools and technologies
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Bachelor's degree in Computer Science, Information Technology, or related field
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Recognition and rewards for outstanding performance
Why Join Us:
* Be part of a global team that values innovation and excellence
* Contribute to the success of a leading organization in the industry
* Develop your skills and expertise in a rapidly evolving field
* Pursue new challenges and opportunities for growth and advancement