Job Role:
A system professional will design, implement, and support complex IT systems for clients.
Main Responsibilities:
* Design and install systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions.
* Manage client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency.
* Report on project progress and participate in ongoing technical training.
The ideal candidate has 3–4 years of Systems Engineering experience in enterprise or managed service environments. Proficiency in MFA and/or Single Sign-On solutions is required, along with a strong background in Intune and mobile device management.
Key Requirements:
* Strong understanding of Windows Server and desktop operating systems
* Ability to develop and maintain detailed systems documentation
* Familiarity with change management, product lifecycles, and client service best practices