IT Infrastructure Specialist
We are seeking a highly skilled IT Infrastructure Specialist to join our team. In this role, you will play a key part in designing, implementing, and supporting complex IT systems for enterprise clients.
You will work closely with modern infrastructure technologies, collaborate with internal engineering teams, and provide expert guidance to help organizations optimize their IT environments.
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
Requirements:
* 3–4 years of experience in IT Infrastructure in enterprise or managed service environments.
* Strong background in Intune and mobile device management.
* Proficiency with MFA and/or Single Sign-On solutions.
* Solid understanding of Windows Server and desktop operating systems.
* Proven ability to develop and maintain detailed systems documentation.
* Familiarity with change management, product lifecycles, and client service best practices.