About the Role:
We're looking for an experienced Service Delivery Manager to oversee our service operations, ensuring seamless execution and customer satisfaction. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in managing complex technical projects.
Job Description:
1. Service Operations Management
2. SOPs, Runbooks & First-Line Enablement
3. Configuration Management & Readiness
4. Customer Communication & Governance
5. Commercial & Delivery Management
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