Manage interpretation projects with precision and efficiency. Manage multiple projects per day, from same-day calls to multi-week focus groups. Interact with clients via email, phone, or WeChat to scope, matchmake, and execute projects.
Key Responsibilities
* Manage interpretation projects with high levels of accuracy and attention to detail.
* Communicate effectively with clients to understand their needs and ensure client satisfaction.
* Recruit specialized language professionals as needed to meet project demands.
The Associate will be responsible for managing a diverse range of projects, including simultaneous interpretation, consecutive interpretation, and remote interpreting.
They will also be required to communicate effectively with clients to understand their needs and preferences, and to provide excellent customer service throughout the project lifecycle.
Requirements
* Bachelor's degree in a related field such as linguistics, translation, or international relations.
* Fluency in English and an additional language is highly desirable.
* Experience working with CRM systems and databases is essential.
* Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
* Strong organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.