Sales Professional
We are seeking a dedicated Sales Professional to maintain long-term relationships with our existing and potential clients. This role requires strong communication skills, strategic thinking, and problem-solving abilities.
* Direct response marketing knowledge
* Strategic implementation and negotiation
* Verbal and written communication
* Proactive and reactive problem solving
* Excellent customer service
* Time management, planning, and prioritization
* Above average organization
* Quick learner
* Fluent English and Portuguese is required
* Fluent Spanish is an asset
Key Responsibilities
* Daily account assistance through platform navigation, feature introduction, issue resolution, and concern addressing
* Continued business growth through relationship nurturing and unmatched value provision
* Effective communication with accounts via chat or video calls, ensuring timely resolution and follow-up
* Independent work toward account satisfaction, collaborating with team members when necessary
* Daily task tracking and weekly performance reporting according to assigned KPIs
* Ongoing self-education for industry knowledge and platform features