Job Overview
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As a key member of our team, you will play a vital role in ensuring seamless video delivery across various platforms.
The ideal candidate will possess strong technical skills and the ability to analyze complex issues related to video delivery.
You will work closely with our engineering team to identify and resolve service tickets, develop custom Python scripts to simulate app behavior, and setup dashboards to monitor ecosystem health.
Key Responsibilities:
* Analyze root cause of video delivery issues and implement fixes as per standard operating procedures.
* Develop and maintain custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across multiple applications responsible for video delivery.
* Setup and configure dashboards to monitor ecosystem health and alert teams to potential issues.
Required Skills and Qualifications:
We are seeking individuals with a strong background in video delivery, technical assistance, and issue spotting. The ideal candidate will have experience working with Python scripting, app simulation, and dashboard setup.
A bachelor's degree in computer science or a related field is required. Additionally, 2+ years of experience in video delivery or a related field is preferred.
Benefits:
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
We also provide opportunities for professional growth and development, including training programs and education assistance.
Working Conditions:
This role requires occasional travel to meet with clients and participate in project meetings.
A valid driver's license is preferred but not required.