Job Responsibilities
In this customer service role, the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast-paced environment.
* Providing exceptional customer service
* Maintaining office cash with accuracy and security
* Achieving account gain through proven loan judgment and effective customer solicitation
* Ensuring compliance with state and federal lending regulations and Company policies
* Ensuring prompt completion of loan applications
* Ensuring compliance with company record-keeping procedures
Benefits
At Security Finance, we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.
* Company paid Health insurance (employee only)
* Competitive 401(k) with match
* Life and Dental benefits
* Paid holidays and vacation
* Profit Sharing
* Closed on Sundays
Job Requirements
* Great customer service skills
* 18 years of age or older
* Valid driver’s license, acceptable driving record, and reliable transportation
* Ability to pass a criminal background check
* Stable work history
* Collections experience (direct first-party collections/skip tracing) preferred
* Sales experience preferred
* Ability to be working on the phone for the majority of the day
* Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
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