Operational Role Overview
The role of an Operational Specialist is to oversee the delivery process, ensuring timely and efficient transportation of goods across major US metro areas. You will be responsible for managing delivery routes, communicating with drivers and shippers via phone and live chat.
Key Responsibilities
* Develop and implement effective logistics strategies
* Communicate with drivers and shippers to resolve any issues or concerns
Requirements
1. English fluency
2. Ability to work EST hours
3. Experience in logistics, call centers, or related fields
Why This Role Matters
This position plays a vital role in ensuring seamless delivery operations, impacting customer satisfaction and overall business success.