We specialize in empowering professionals to achieve exceptional service excellence.
Job Overview
Gathering business requirements is a crucial aspect of our work. This involves engaging with stakeholders and translating their needs into functional specifications for Salesforce implementations.
* Analyzing business processes, mapping, and optimizing using Salesforce functionalities are key responsibilities.
* We design and configure Salesforce solutions that align with organizational objectives.
* Preparing technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends is essential.
* Conducting user acceptance testing (UAT), preparing training materials, and facilitating learning sessions for end-users are critical components of the job.
* Effective communication with business leaders, project managers, developers, and end-users is vital.
Requirements: In-depth knowledge of Salesforce Sales cloud, Quote, Order, and Contract Management Testing (UAT) is necessary.
Salesforce configuration and administration skills are also required.
Bonus points for basic programming/scripting (Apex, SOQL) proficiency.
Key Skills:
Analytical thinking & problem-solving
Effective oral and written communication
Requirement gathering & documentation
Process mapping & diagramming
Stakeholder management & facilitation