Job type: Full-time employee
* We are looking for incredible people to work in a company with over 9,000 employees across the country. We operate in the Call Center and Commercial markets, and offer a challenging and highly motivating environment!
In our Contact Center, you will help meet the demands of the Claro Group, including ombudsman services, Anatel, technical support, and financial support. In Trade Marketing, your sales skills will shine in stores and in direct visits to homes in various regions of Brazil.
Here, our focus is always on offering the best! If you are looking for a place that values quality and innovation, this is your chance!
* Ensure the fulfillment of sales routes and visits;
* Guide the development of your team in prospecting, training, and developing new customers to exceed sales results, quality, and market coverage;
* Ensure operational excellence of the teams under your responsibility through the implementation of a specific Business Model and monitoring of quality indicators;
* Ensure team training in all channel guidelines and necessary operating processes;
* Analyze results indicators through official reports;
* Act in the sale of PME team products, prospecting new customers for Claro product sales (fixed and mobile);
* To be part of our team, it is essential:
* Completed higher education - desirable postgraduate degree;
* Experience with external team leadership;
* B2B commercial experience;
* Excel and report presentation;
Here, you will find a world of opportunities for professional development! Our internal programs are designed to boost your career, with training and continuous support to improve your skills and knowledge.
Working with us means being in a dynamic and collaborative environment, surrounded by an engaged team focused on results.
We believe that diversity is our strength! It helps us overcome challenges, innovate, and grow together. We think differently and are always looking for the best solutions to offer an unforgettable experience to our customers.
And so that you have the best experience on your journey with us, we offer an attractive benefits package. We want you to feel valued and motivated to reach your full potential with us. Check out:
Benefits that make a difference:
* Fuel aid
* Meal and/or food voucher
* Life insurance
* Training programs
* Variable remuneration
* Participation in results (PPR)
* Medical and dental assistance
* Product discounts
* Day off on your birthday
* Partnership agreements with companies
* Funeral aid
* Pet health plan
* Wellhub
Everyone is welcome!
How about being part of a large company, with over 10,000 employees spread across Brazil? We have over 25 years of history and are recognized for our tradition, quality, and pioneering spirit. And it is precisely this combination that allows us to always offer the best, because quality is not a detail, it is the main focus here at BCC!
We operate in areas such as Call Center, PDV (Point of Sale), and Commercial, with teams prepared to meet different demands of the Claro Group. In the Contact Center, we are the company's direct voice, resolving issues in sectors such as Ombudsman, Anatel, technical support, and financial BackOffice, ensuring maximum efficiency and a truly positive experience for each customer.
In the Commercial area, we are on the streets and inside large retail networks, bringing Claro's best products directly to people, whether in stores or at home, in various regions of the country. In short, we are where we are needed.
And for those who want to grow with BCC, we offer much more than opportunities: we have a young atmosphere, full of energy and inspiration, modern infrastructure, and benefits that go beyond the essentials. Here, your talent is valued, and your potential is driven!
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