As a member of our Cloud Operations organization, you will collaborate with our Development, Product Management, and other groups to design, implement and deliver highly scalable and highly available Saa S solution to our enterprise customers. Job Skills: -· 5+ years of hands-on OS and infrastructure support experience. · Operating Systems - Linux (Cent OS, Ubuntu, Amazon), Windows · Experience with cloud administration (AWS, OCI)· Knowledge of Jenkins, Terraform, GIT, Ansible · Should have skills with Bash/Perl, Shell, Python, Groovy. · Knowledge and understanding of AWS, networks, file shares, SFTP/AS2/MFT, NFS, backups · Knowledge of containerization technologies and management tools · Knowledge & Experience on JIRA, Confluence. · Monitoring tools – Zabbix, Light Run etc. Key Responsibilities: - · Analyse and resolve production & non-production issues within set SLAs. · Identify the severity level of the customer-impacting issue & react accordingly. · Investigate system logs to resolve production issues and restore services. · Provide RCA and recommendations for production issues to avoid recurrence. · Regularly communicate incident/request status to teams impacted. · Deploy, monitor & troubleshoot new software versions in production & non-Production environments. · Identify trends in reported issues, report them and suggest possible solutions. · Design procedures to eliminate manual processes in the team. · Required to have good communication skills - both written and verbal. · should be able to work under a high-pressure environment with flexible work timings · Be a part of a 24x7 on-call rotation to provide continuous support. Nice to Have: AWS cloud platform certification is highly desirable. Experience with Agile methodologies such as scrum or Kanban Experience working with Oracle and/or other RDBMS and data load/import/export. Understanding of Hadoop/Spark clusters and jobs monitoring IBM Web Sphere and Web Logic etc. Elastic Search, EMR, Kibana Experience in supporting Informatica and Looker