Video Engineer Role Summary
As a Video Engineer, you will be responsible for providing technical assistance and troubleshooting video delivery issues on various platforms.
This role requires strong analytical skills to identify root causes and resolve service tickets efficiently.
You will work with Python scripts to simulate app launch, login, and playback behavior, as well as triage complex issues across multiple applications.
A key aspect of this role is setting up dashboards and configuring alerts to monitor the health of the video delivery ecosystem.
* Technical Assistance: Provide timely and effective support to ensure seamless video delivery.
* Issue Spotting: Identify and troubleshoot problems related to video delivery on various platforms.
* Root Cause Analysis: Analyze complex issues to determine their root cause.
* Service Ticket Resolution: Resolve service tickets efficiently and effectively.
* Python Scripting: Develop custom Python scripts to simulate app launch, login, and playback behavior.
* App Simulation: Simulate app launch, login, and playback behavior using Python scripts.
* Issue Triage: Triage complex issues across multiple applications.
* Dashboards and Alerts: Set up dashboards and configure alerts to monitor the health of the video delivery ecosystem.
Key Responsibilities:
* Provide technical assistance and troubleshooting services for video delivery issues.
* Develop custom Python scripts to simulate app behavior.
* Analyze complex issues to identify root causes.
* Set up dashboards and configure alerts to monitor video delivery ecosystem health.
Required Skills and Qualifications:
* Bachelor's degree in Computer Science or related field.
* Strong analytical and problem-solving skills.
* Proficiency in Python programming language.
* Experience with video delivery systems and platforms.
Benefits:
* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
Others:
Please note that we are an equal opportunities employer and welcome applications from diverse candidates.
We are committed to creating a safe and inclusive workplace culture.