IT Systems Specialist KEY EXPECTED ACHIEVEMENTS Design - Participate in architectural design, system specifications, cost, and timeline estimation for the different implementations - Participate in the recommendation of solutions and/or changes to improve performance, stability, functionality, or system management processes - Design and develop new IT solutions in collaboration with other project teams Implementation - Contribute to the implementation of new products and ensure the integration of newer concepts to stay up to date with industrial standards - Participate in defining test strategy and perform product testing to ensure the product quality is maintained - Collaborate with the different project teams to implement solutions utilizing industry best practices to ensure usability, scalability, and maintainability - Enforce security best practices Run & Maintain - Day to day administration including performance tuning and ensure system availability - Provide support to technical queries and assist with user incidents - Monitor the health of the systems and proactively investigate or resolve potential issues that could put the business operation at risk - Participate in the maintenance and patching of the environment to ensure the security, compliance, and stability of the solutions - Provide support outside of business hours for the different activities that requires it. Be available on call to provide 24/7 emergency support to the business EXTERNAL CANDIDATE PROFILE - Bachelor's Degree in Computer Science, Information Technology or equivalent from a recognized university; - 3-5 years minimum IT experience; - Technical culture in DB administration, System Administration, or infrastructure/operations; - Experience in managing a complex landscape, troubleshooting, and problem resolving skills; - Strong knowledge of MS SQL DB and related tools; - knowledge of Oracle DB; - Experience in SUSE Linux/windows server; - Self-driven and solution-oriented; - Excellent communication skills in both English & Sinhala The Global IT team in Colombo includes over 100 achievers, authentic and industrious people from different backgrounds. In this role, you collaborate closely with your team members.