SAP Specialist - Service Delivery (PP_QM)
Hydro Extrusions, a world‑leading aluminum extrusion business, invites experienced SAP professionals to join our dynamic SAP support team as a SAP Senior Specialist PP/QM for S4 HANA. In this role, you will optimize and maintain our SAP landscape, troubleshoot tickets promptly, and contribute to continuous improvement initiatives, ensuring smooth functioning of SAP systems across our global production sites.
Responsibilities
Provide expert guidance in SAP solutions, focusing on support and maintenance.
Take ownership of ticket resolution, applying problem‑solving skills to address issues efficiently.
Collaborate with cross‑functional teams to resolve SAP‑related incidents and problems promptly.
Perform system analysis, design, and enhancements to meet business requirements and interfaces.
Conduct regular system audits to ensure optimal performance using SAP best practices.
Lead initiatives for SAP system upgrades and enhancements, considering dependencies and interface requirements.
Develop and maintain documentation for SAP configurations, processes, and procedures, emphasizing manufacturing intricacies and integration points.
Lead the evaluation, selection, and configuration of SAP order‑to‑cash solutions to meet business needs.
Utilize SAP best practices to support and maintain our clean core initiative.
Take charge of implementing preventive measures within the SAP support processes to enhance stability and optimize business operations.
Experience
Minimum 8+ years of relevant experience in a comparable role within SAP (ECC6 / S4 HANA) with hands‑on application management.
Proven track record of extensive and senior‑level experience in SAP, demonstrating a comprehensive understanding of PP and QM modules, with a history of delivering high‑impact solutions in a senior capacity.
Strong candidates will have knowledge and experience with three or more of the following SAP areas: materials management, procurement, inventory warehouse management, sales operations, logistics, finance and controlling.
Strong continuous improvement, problem‑solving skills and ability to troubleshoot complex SAP issues.
Integration experience integrating SAP with different business systems, especially MES systems, as well as working with integration tools.
Experience in a discrete manufacturing and/or automotive environment is preferred.
Skills
Excellent communication skills and the ability to collaborate effectively with diverse teams.
Solid understanding of manufacturing business processes related to the business application(s) concerned.
Understanding of the technical environment of the business application(s) concerned.
Advanced English (verbal and written).
Knowledge of basic project management and change management procedures within IT.
Qualifications
IT / Business Degree or Equivalent.
SAP & ITIL Certification is preferred.
Interview
The interview will be held in English.
Equal Opportunity Statement
Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Mining
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