About This Role
We're seeking an exceptional Senior Technical Manager who will architect and orchestrate mission-critical telecommunications infrastructure that powers millions of connections across Latin America. This is your opportunity to drive technological innovation, lead high-performing teams, and shape the future of fixed network solutions.
What You'll Do
Strategic Leadership
* Architect and deploy carrier-grade fixed network solutions across fiber optics, GPON/EPON, SDN/NFV, and bearer network ecosystems
* Master end-to-end bearer networks: optical transport (DWDM/OTN), metro aggregation, IP/MPLS backbone, and microwave transmission
* Lead and develop multidisciplinary technical teams (15+ engineers) driving innovation and operational excellence
* Drive technical strategy for large-scale network transformation projects aligned with business objectives
Operational Excellence
* Execute logical deployment strategies including provisioning, service activation, and zero-touch deployment frameworks
* Command Tier 3/4 technical support operations with root cause analysis and incident elimination protocols
* Optimize warranty lifecycle and spares inventory ensuring <
99% equipment availability
* Delivery measurable improvements: 99.99%+ uptime, 40%+ MTTR reduction, enhanced operational efficiency
Technical Mastery
* Eliminate network bottlenecks through proactive capacity planning and infrastructure optimization
* Orchestrate vendor relationships, negotiate contracts, and enforce SLA compliance
* Establish comprehensive technical documentation and deployment playbooks
* Champion adoption of 5G integration, edge computing, and automated network management
What You Bring
Required Experience
* Experience in telecommunications infrastructure and in senior technical leadership;
* Proven track record deploying large-scale networks (1MM+ subscribers or equivalent);
* Expert-level troubleshooting across physical and logical layers;
* Demonstrated success managing technical support operations and ITIL frameworks.
Bearer Network Expertise (Must Have)
* Optical Transport: DWDM, OTN (OTU/ODU), SDH/SONET, WDM systems, EDFA, dispersion management
* Fiber Infrastructure: Dark fiber, OPGW, aerial/underground deployment, OTDR testing
* Metro & Aggregation: Carrier Ethernet (MEF), MPLS-TP, Metro WDM, PTN
* IP/MPLS Backbone: Core routing, MPLS VPN (L2/L3), traffic engineering, segment routing, BGP/ISIS
* Access Networks: PON (GPON/XG-PON/XGS-PON/NG-PON2), Active Ethernet, FTTx architectures
* Microwave Transmission: P2P links, spectrum planning, link budget calculations
Technical Skills
* Network protocols: BGP, OSPF, IS-IS, RSVP, LDP, TCP/IP, SIP, VoIP
* Logical provisioning systems, EMS/NMS platforms, network orchestration tools
* Advanced diagnostics: OTDR, OSA, BERT, spectrum analyzers, protocol analyzers
* OSS/BSS systems, monitoring tools (Nagios, Zabbix, SolarWinds), ServiceNow, Jira
* Automation: Ansible, Python scripting
* Cloud-native architectures, Docker/Kubernetes, DevOps methodologies
* Multi-vendor platforms: ZTE, Huawei, Ciena, Nokia, Cisco optical/routing equipment
Deployment & Operations
* Complex cutover management and phased rollout strategies with zero service disruption
* Multi-tier support framework design and escalation matrix implementation
* Data-driven spares management and predictive maintenance programs
* Vendor negotiation and RMA cycle management
* Process automation and provisioning timeline reduction
Leadership Capabilities
* Proven ability to identify and develop high-potential talent, assessing how candidates think and solve problems under pressure
* Building high-performing teams in fast-paced, demanding environments
* Strategic mindset balancing operational needs with long-term architectural vision
* Cross-functional collaboration across deployment, support, procurement, and vendor management
Education & Certifications
* Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical Engineering, or equivalent.
* MBA in Project Management is a plus.
* Certifications highly valued: CCNP/CCIE (Service Provider), JNCIP-SP, ITIL Foundation/Expert
* Bilingual: Portuguese (native/fluent) and English (advanced communication as primary working language)
Plus/Nice to Have
* Wireless network experience (4G/5G RAN, microwave backhaul, small cells, DAS)
* Wireless-wireline convergence architectures
* Spectrum management and RF planning knowledge
Why Join Us
✅ Strategic Influence: Direct access to executive leadership shaping company direction
✅ Technical Autonomy: Select technologies, design architectures, and optimize operations
✅ Operational Impact: Transform deployment, support, and maintenance organization-wide
✅ Market Leadership: Partner with tier-1 carriers on
✅ Career Growth: Clear pathway to progress inside the company
✅ Competitive Package: Industry-leading compensation aligned with performance outcomes