Job Title: Scrum Master
A strategic facilitator and Agile expert is sought to lead cross-functional teams in delivering high-quality, predictable results. This role focuses on facilitating collaborative environments, driving continuous improvement, and ensuring seamless delivery across multiple projects.
Key Responsibilities
1. Lead daily stand-ups, sprint planning sessions, backlog refinement meetings and retrospectives to drive team collaboration and continuous improvement.
2. Partner with Product Owners to prioritize backlogs refine user stories and define sprint goals that align with business objectives.
3. Track sprint health capacity velocity burndown burnup trends manage scope identify remove impediments coordinate dependencies promote flow efficiency.
4. Foster effective communication engagement among stakeholders provide clear timely status reports facilitate demos showcase business value gather early feedback ensure alignment governance security compliance PCI accessibility change management standards.
The ideal candidate has hands-on experience managing the Salesforce Commerce Cloud SFCC or comparable enterprise eCommerce platforms proficient use Jira Confluence CI CD awareness skilled user story writing estimation story mapping product roadmapping technical debt handling working knowledge of SFCC B2C architecture APIs OCAPI SCAPI TMS overview order life cycle authentication authorization checkout payment processing shipping returns.
The successful candidate will be able to improve project timelines enhance resource allocation reduce costs support complex integrations between disparate systems while fostering a culture accountability outcome-driven delivery psychological safety.
Pricing Promotions Catalog Checkout Payments Tax Shipping Returns Order Management Systems OMS.The person should have 8+ years of experience in Agile delivery 5+ years as a Scrum Master supporting web/eCommerce teams proficiencies include proficiency using tools such as Kanban boards dashboards CI/CD pipelines.