Job Overview
We are seeking a skilled Operations Coordinator to join our team.
About the Role
1. Main Responsibilities
The Operations Coordinator will be responsible for monitoring ongoing delivery routes, communicating with drivers and shippers via phone and live chat.
2. Key Requirements
* Language Skills
Proficiency in English is required.
* Time Zone
The successful candidate must be able to work within the Eastern US time zone (EST).
* Experience
Previous experience in logistics, call center, customer support, or account management is highly desirable.
Key Performance Indicators
* Monitor delivery routes effectively
* Communicate efficiently with drivers and shippers