Job Description
We are seeking an experienced Salesforce Analyst to join our team.
* The ideal candidate will have a strong understanding of healthcare workflows and patient engagement processes.
Key Responsibilities:
* Analyze business processes and identify opportunities to leverage Salesforce capabilities to improve healthcare operations and outcomes.
* Configure Salesforce Health Cloud components including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
* Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
* Provide training and documentation for end users and stakeholders.
Requirements:
* 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role.
* 1+ years of hands-on experience with Salesforce Health Cloud.
* Strong communication and interpersonal skills with a focus on user experience.
* 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data.
* Proficiency in data visualization tools (e.g., Tableau, Looker, Power BI) to create clear, accessible dashboards and reports.