The local agency you will be working with in Actour TrekkingActour Trekking Cabo Verde is a specialized local travel agency based in Mindelo, São Vicente, Cape Verde. With a dedicated team of more than five members, including experienced local guides, they offer authentic trekking and adventure experiences across the islands. Their trips are designed for nature lovers and adventure seekers, featuring scenic hikes, cultural immersions, and sustainable tourism practices. From the breathtaking landscapes of Santo Antão to the hidden gems of Cape Verde, they create unforgettable journeys that connect travelers with the true essence of the islands.Job DescriptionWe are looking for an experienced and motivated german-speaking sales agent to join our partner agency’s team in Cape Verde. You will manage travelers' requests via the Evaneos platform and be the main contact for travelers in the German market. Joining an Evaneos partner agency means committing to continuously developing responsible tourism and building a unique, more ethical, responsible trip that aligns with Evaneos values and expectations for outstanding quality.Your missions as a sales agent in Cape VerdeAdvising customers to offer them a tailor-made trip that meets their expectationsGetting in touch with travelers through the Evaneos platformUnderstanding travelers' expectations and specific needsProviding travelers with guidance regarding destinations, cultures, traditions, and activitiesManaging all the practical aspects of the tripMatching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budgetHandling booking management for hotels and activitiesBilling the travelersEnsuring customer satisfaction throughout the tripBeing the local point of contact for travelers throughout their tripPerforming quality monitoring during the tripHandling travel issues, conflicts, complaints, cancellations, and refundsAdditional informationDuration & contract type: 1 yearPrecise location: In Cape Verde preferably or teleworkingPreferred ExperienceYou are native in the German market and proficient in EnglishYou have 2+ years of experience in tourism and previous sales experienceYou know well Cape Verde destination, its culture, traditions, and points of interestYou have excellent interpersonal skills and you are customer-orientedYou have a good level in English or French.You are not afraid of the unexpected and adaptableOrganization and time management have no secrets for youYou don't have all the skills listed? Apply anyway! Above all, we're looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.Recruitment ProcessFinal interview with Adilson Correia, your future managerAdditional InformationContract Type:FreelanceStart Date:03 March 2025
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