Job Title: IT Infrastructure Specialist
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Key Responsibilities
* Design, install, configure and support systems technologies, including servers, storage and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
This is a fully remote position that requires a proactive, self-driven engineer who enjoys direct client engagement and thrives in a dynamic, solution-oriented setting.
As a key member of the team, you'll have opportunities to work with cutting-edge technologies and contribute to the success of our clients. You'll be working closely with cross-functional teams to deliver innovative solutions that meet the evolving needs of our clients.