Drive Business Growth as a Salesforce Expert
Salesforce is the foundation of our digital transformation strategy. As a skilled Salesforce professional, you will play a pivotal role in driving business growth through innovative solutions.
Key Responsibilities:
* Elicit and document business requirements: Collaborate with stakeholders to gather and translate business needs into functional specifications for Salesforce implementations.
* Analyze business processes: Map, analyze, and optimize business processes using Salesforce functionalities to identify gaps and opportunities for improvement.
* Design & configure solutions: Work closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
* Analyze data & reporting: Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
* Testing & training: Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Collaborate with stakeholders: Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* Ongoing improvement: Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.
Requirements:
* In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Benefits:
* Creative freedom to drive innovation.
* Opportunities for professional growth and development.
* Diverse and inclusive work environment.
* Flexible working arrangements.
This role requires creativity, innovation, and passion to drive progress through industry-leading capabilities focused on Digital, Engineering and Cloud.