Digital Transformation Consultant Job Description
Role Summary
We are seeking a highly skilled Digital Transformation Consultant to join our team. As a key member of our organization, you will play a crucial role in driving digital innovation and enabling business growth through strategic technology solutions.
Key Responsibilities:
* Technical Expertise: You will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees, both onsite and remote.
* Troubleshooting and Support: Provide timely troubleshooting and resolution for Windows, macOS, and mobile devices as the first point of contact for internal IT support requests.
* User Account Management: Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
* Productivity Tool Deployment: Support the deployment and integration of new productivity and collaboration tools.
* Endpoint Security: Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication (MFA).
* Cloud Infrastructure Management: Assist with cloud infrastructure management, data backup, and disaster recovery planning.
* Software Updates and Patching: Conduct regular software updates, security patching, and vulnerability assessments.
* Cybersecurity Initiatives: Support cybersecurity initiatives, including employee security awareness training and incident response.
* Process Documentation: Document processes, create user guides, and train staff on new technologies and best practices.
We operate from 9 am to 5 pm MST. If you're the perfect fit for this role, apply today.