Job Overview:
This is a critical role in ensuring seamless delivery services across multiple US metro areas. As an operational specialist, you will be responsible for monitoring ongoing routes, communicating with drivers and shippers via phone and live chat, and resolving any logistical issues that may arise.
Responsibilities:
* Monitoring of Ongoing Routes
* Communication with Drivers and Shippers
* Logistical Issue Resolution
Requirements:
* English Language Proficiency
* Eastern Standard Time (EST) Availability
* Experience in Logistics, Call Center, Customer Support, or Account Management