Job Overview
We are seeking a skilled professional to fill the role of Video Engineer. In this position, you will be responsible for providing technical assistance and identifying issues related to video delivery on various platform applications.
Key Responsibilities
* Analyzing root cause and resolving service tickets in accordance with standard operating procedures
* Developing custom Python scripts to simulate app launch, login, and playback behavior
* Triage complex issues across various applications responsible for video delivery
* Setting up dashboards and configuring alerts to monitor the health of the ecosystem
Requirements
* Technical assistance and issue spotting skills
* Ability to analyze root cause and resolve service tickets
* Python scripting skills for custom script development
* Issue triaging and dashboard setup expertise
* Ecosystem monitoring and alert configuration knowledge
Benefits
This role offers a challenging and dynamic work environment, allowing you to grow professionally and develop your skills in video delivery and technical assistance.