Key Account Manager
We are looking for a seasoned professional to take charge of our key client relationships. As a Key Account Manager, you will be responsible for building and maintaining strong ties with our most valued clients, ensuring their needs are met, and driving business growth.
About the Role - Main Responsibilities:
* In Charge of Existing Clients (API Wholesale Online - API Retail Offline - WebShopping Account) Within the assigned territory.
* Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
* Acquisition of new key accounts within the assigned territory.
* Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
* Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
* Prepare and present reports on account performance, sales forecasts, and market insights.
* Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
* Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
Requirements:
* Able to influence and negotiate successfully in the creation and maintenance of successful long-term commercial relationships with clients and other stakeholders.
* Proven ability to deliver results in an autonomous working environment.
* Solid experience and commercial knowledge of the travel & hospitality industries.
* Commercially good knowledge of business for B2B, as well as new business segments and models.
* Project management skills.
* Proficiency in English and Portuguese as working languages is required. Fluency in Spanish is a plus.