Operations Specialist Job Description
We are seeking a skilled Operations Specialist to join our team.
Key Responsibilities:
* Monitor ongoing delivery routes and communicate with delivery drivers and shippers via phone and live chat.
Requirements:
Essential Skills:
* Proficiency in English language.
* Able to work based on Eastern US time zone (EST).
* Experience in logistics, courier operations, call center, customer support or account management.
Preferred Qualifications:
* Previous experience in similar roles.
* Familiarity with route monitoring systems.
Benefits:
* Competitive compensation package.
* Opportunities for professional growth and development.