 
        
        We are seeking a talented professional to play a key role in driving progress through innovation and creativity.
As a highly motivated and self-driven individual, you will be responsible for gathering and documenting business requirements, analyzing and optimizing business processes, designing and configuring Salesforce solutions, and collaborating with stakeholders to ensure successful implementation.
 * Gathering Business Requirements
 o Engage with stakeholders to elicit and translate business needs into functional specifications for Salesforce implementations.
 * Business Process Analysis
 o Map and analyze business processes to identify gaps and opportunities for improvement using Salesforce functionalities.
 * Solution Design & Configuration
 o Collaborate closely with IT and stakeholders to design and configure Salesforce solutions that align with organizational goals.
 * Data Analysis & Reporting
 o Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
 * Testing & Training
 o Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
 * Stakeholder Collaboration
 o Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
 * Continuous Improvement
 o Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.
Key Responsibilities:
 * In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management
 * Business case writing, wireframing, and flow diagrams
 * Salesforce configuration and administration
 * Basic programming/scripting (Apex, SOQL) is advantageous
Soft Skills:
Analytical thinking & problem-solving
Effective oral and written communication
Requirement gathering & documentation
Process mapping & diagramming
Stakeholder management & facilitation
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