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Business process analyst i

Sorocaba
FLSmidth
Anunciada dia 12 abril
Descrição

Are you an expert in Industrial Modernization & Spare Parts Engineering? We are looking for a Spare Parts & Modernization Expert Engineer to join our team in Votorantim or Belo Horizonte ! In this role, you aren’t just managing parts—you are the technical heartbeat of our aftermarket strategy. You will act as the critical bridge between Sales, Service, and our Customers, providing the expert insights needed to increase asset performance and extend equipment life. Why this role? You will lead high-impact technical scopes for Modernization opportunities, working closely with global engineering teams (PBL/SBL) to ensure our installed base operates at peak efficiency. This is a Senior Individual Contributor role designed for someone who thrives on technical challenges and strategic consulting. What you’ll be doing: ️ Lead Modernization: Define technical scopes and assess the feasibility of SP & Modernization solutions. Drive Performance: Own the closure of NCRs (Non-Conformity Reports) to solve quality and performance challenges in the field. Technical Consulting: Assist with high-level Technical & Budget proposals for critical components and spare packages. Global Interface: Act as the "Knowledge Manager" for your product line, collaborating with regional teams and localizing supply chain efforts. ✈️ Field Impact: Travel to job sites to support product specialists and see your solutions in action. What we are looking for: Senior Engineering Background: Expertise in Sales & Post-Sale Consulting. Problem Solvers: Someone who takes ownership of technical performance from receipt to closure. Strategic Thinkers: Ability to balance technical specs (RSPL/FTS) with business KPIs like Order Intake and TAT (Turnaround Time). The Details: Location: Votorantim or Belo Horizonte (Hybrid/On-site options) ⏰ Type: Full-time, Regular ️ Target Start: April 2026 KPI´s & Key Metrics - SP& M Service Line OI (annual growth ) - Support & solutions development (TAT ) - NCRs (% of closed NCR) - Must wins & Must incremental opportunities achievement (% solutions delivered) - Utilization ( % of utilization) As an equal opportunity employer, FLSmidth embraces diversity and equality, promoting an inclusive environment. We encourage candidates from all backgrounds and perspectives to apply - the more diverse our employees, the stronger our team. In our commitment to equal opportunities and the elimination of prejudice, we ask that you exclude personal information such as age, ethnicity, number of children and photograph from your application materials. FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.Com/careers

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