Job Summary
This is a fully remote position working East Coast hours. As a Production Support Engineer, you will be the liaison between IT and business stakeholders to support complex application needs.
----------------------------------- Key Responsibilities
You will provide technical direction and guidance for various application and infrastructure activities. Develop strategic stakeholder relationships within business units to ensure client satisfaction with complex IT design and efficient business systems.
* Participate in architectural discussions and evaluate proposed solutions
* Support and implement solutions to ensure successful introduction across the organization and with clients
* Perform technical analysis and prepare recommendations as needed
----------------------------------- Requirements
To succeed in this role, you must have:
* Bachelor's degree in a related discipline or equivalent work experience required; advanced degree is beneficial
* 5+ years of related production support experience required; experience in the securities or financial services industry is a plus
* Programming/scripting skills in Java, Python, C++, Django, etc., and ability to learn
* Experience in various app/networking monitoring tools (Splunk, Appdynamics, Prometheus, etc.)
* Strong interpersonal skills, proven ability to work with global teams, and growth mindset
----------------------------------- Preferred Qualifications
Apart from the required qualifications, it is preferred that you have:
* Advanced proficiency in DevOps, Agile, & Lean
* Business knowledge of securities, fund accounting, collateral, and tri-party repo
* Experience in platform engineering, cloud, virtual, MQ, database, network, ITIL, service management