About Our Operations Role
We are seeking an experienced professional to join our operations team as an Operations Specialist. In this role, you will play a vital part in ensuring the smooth delivery of services across various regions.
Key Responsibilities
* You will be responsible for monitoring and managing ongoing delivery routes to ensure timely completion.
* Effective communication with drivers and shippers through phone and live chat is crucial to your success in this position.
Requirements
* Proficiency in English is essential for effective communication and collaboration within the team.
* The ability to work based on Eastern US time zone (EST) is necessary due to the nature of the role.
* Previous experience in logistics, courier operations, call center, customer support, or account management is highly desirable.
Becoming a Part of Our Team
If you have the skills and experience required for this role, we encourage you to apply. As a member of our team, you will have opportunities to grow professionally and contribute to the success of our organization.