Role Overview
We are looking for a dedicated Technical Services Specialist who can provide expert technical guidance on the execution of projects within specific concepts and services.
The successful candidate will be responsible for working independently on site, planning, coaching, and monitoring activities to ensure coating specifications are met and jobs are completed according to contract, customer, and satisfaction requirements.
The position involves interacting with customers and stakeholders, sharing information, and advising to ensure that the customer has received all necessary information concerning the application of products within the specialized concept/service.
* Key Responsibilities
* Planning, coaching, and monitoring activities to ensure the coating specification is met.
* Carrying out complaint surveys by conducting inspections relevant to the complaint, to compile an accurate, detailed report to support the investigation phase of the complaint process.
Requirements
Bachelor's degree in computer science, IT or any related field.
Minimum of 3 years of Technical Sales experience.
English and Arabic are essential.