Partner with the best
A Service Delivery Coordinator will be required to sell and service existing customers to grow the revenue stream in assigned areas. You'll provide a vital service by implementing, monitoring, and evaluating chemical delivery systems. You'll work and adapt to our ever-changing job requirements daily to satisfy our customer requirements.
As a Service Delivery Coordinator (Oilfield & Industrial Chemicals), you will be responsible for:
* Managing and overseeing all aspects of production chemistry supply and service contracts to ensure successful delivery to our customers
* Providing on-site technical guidance and support for production operations, process engineering, commercial and operational queries
* Monitoring, troubleshooting, and optimizing of chemical treatment programs to provide support to the production operations group
* Preparing of technical reviews and proposals of new chemical soutions to share with our customers
* Prospecting for new accounts to build the customer base in the area of responsibility
* Organizing routine production chemical reviews and selection activities to verify changing customer needs
* Protect the health and safety of our personnel and the environment.
* Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
* Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
* Be familiar with the assigned client's process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients' objectives (examples clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in way that is not aligned with the Baker Hughes SOP…).
* Prompt escalation of issues that can impact service delivery.
* Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
Fuel your passion
To be successful in this role you will:
* Have a Bachelor of Chemical Engineering, Chemistry Science or related fields
* Demonstrate good experience (at least 3-5 years of experience) in Upstream Production Chemicals Application or Chemical Industrial Services
* Have some knowledge of process optimization and production chemistry
* Be a self-starter, proactively taking the initiative to solving problems and providing resolutions
* Demonstrate computer skills and be familiar with MS Office
* Have the ability to work outside during difficult seasonal weather conditions
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.