Instructional Designer/Training Content Creator*English Resume OnlyRole Type: Full-Time ContractHours: Must be willing to work US EST HoursLocation: BrazilReporting To: VP of OperationsAbout The Methodical GroupThe Methodical Group (methodicalgroup.com) is a leading global provider of IT Services, Consulting, and Specialized Staffing Solutions, operating with a systematic, high-quality approach for over 25 years. Headquartered in St. Petersburg, Florida, we use proprietary frameworks, such as ExactTalent®, to provide specialized workforce solutions, including permanent placement and contract staffing, across industries such as IT and Healthcare. Simultaneously, our IT and Business Services division offers expert solutions in Software Development, Data & Analytics, and IT Operations, aiming to help organizations worldwide drive digital transformation, improve efficiency, and maintain a competitive edge.About the OpportunityOur client, a growing SaaS organization within the healthcare sector, is seeking an experienced Instructional Designer / Content Training Creator to support product adoption and end-user engagement.This individual will be responsible for developing high-quality training materials aligned to new feature releases and product enhancements. Content will include step-by-step documentation, video tutorials, and embedded in-app learning resources.The ideal candidate is structured, detail-oriented, and highly collaborative — capable of working cross-functionally with Product, Customer Success, and Support teams to ensure training materials are accurate, timely, and aligned with customer needs.This role directly supports customer adoption, user enablement, and long-term retention.Ideal Candidate Profile3–6+ years of experience in instructional design, technical writing, or SaaS training content creationExperience creating both written documentation and video tutorialsStrong ability to translate technical product features into user-friendly materialsExperience supporting SaaS product releasesExcellent organizational skills and attention to detailStrong cross-functional collaboration experienceFamiliarity with knowledge base or help desk platformsExperience embedding or structuring in-app training resources preferredPreferred ExperienceExperience within healthcare or other regulated SaaS environmentsExperience supporting product adoption initiativesFamiliarity with user enablement or digital adoption strategiesExperience working in fast-paced, release-driven environmentsKey ResponsibilitiesTraining Content DevelopmentDevelop clear, structured training materials for new feature releases and product updatesCreate step-by-step documentation, user guides, and process walkthroughsProduce video tutorials and screen-recorded demonstrationsMaintain consistent instructional design standards across all materialsProduct Release CollaborationPartner with Product and internal stakeholders during the feature release lifecycleTranslate technical functionality into user-friendly instructional contentDocument workflows, use cases, and feature capabilitiesTrack release timelines to ensure training materials are delivered in sync with launchContent Maintenance & OptimizationAudit and update existing training materials as product functionality evolvesEnsure documentation accuracy and consistencyIdentify content gaps impacting user adoptionImprove clarity and accessibility of user-facing materialsPlatform & Knowledge Base IntegrationPrepare content for embedding within the application and support platformOrganize materials for easy user navigation and searchabilitySupport continuous improvement of knowledge base structureAdoption & Enablement SupportCreate content that drives end-user adoption of key modules and featuresDevelop materials aligned to different user personasMonitor feedback from Customer Success and Support teams to refine training assets