As operations specialist you are responsible for handling and coordinating import and export ocean shipments (dry/liquids). You monitor operational - and administrative processes and handle files from A to Z, including margin control and invoicing. You take care of the follow up with the customer on their shipments and manage custmer's complaints. You will act as the key interface between the customer and all relevant divisions. You are also responsible for the further development and execution of operational activities. As an operations specialist you build and maintain good relationships with customs, and clients and maximize opportunities within them. In this position, you will report to our Team Leader. We are looking for a highly motivated candidate who has five years’ experience in general freight forwarding. Knowledge of liquids industry will be an advantage. You deliver excellent customer service - towards customers and colleagues all over the world. You are a team player and want to develop yourself. Together we will create the difference against other logistics suppliers. You are PC Literate and are able to quickly learn new and custom-made operating systems. You speak and write English fluently. You like a healthy level of stress in your function and you are willing to work for an office in full expansion.