At InComm, we pioneer global payments innovations with 30+ years of experience in 30 countries. Our mission is to revolutionize commerce through cutting-edge technologies that empower retailers, brands, and consumers.
This internship offers real-world experience, mentorship, and growth opportunities for students eager to make an impact in a global company.
The Case Management team seeks a detail-oriented intern to evolve our fraud case intake and resolution platform.
You will assist with:
* Intake, tagging, and triage of fraud-related case submissions;
* Documenting return materials processes for traceability and evidence handling;
* Supporting creation and refinement of SOPs for fraud and marketing workflows;
* Collaborating with Fraud Ops, Decision Science, and Technical teams;
* Participating in testing and feedback for new platform features;
* Drafting reports and identifying opportunities for automation and process improvement.
Required skills and qualifications include:
* A degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year);
* Strong academic performance and attention to detail;
* Passion for structured processes and operational efficiency;
* Comfortable working across tools like Jira, Confluence, and Excel;
* Curiosity about fraud prevention, financial crimes, and enterprise automation;
* Proactive communication and strong English skills (written and verbal).
We offer a paid internship with a 30-hour work week (Monday–Friday), hands-on experience with a global company, mentorship, professional development, and networking.
Join us as we shape the future of payments and celebrate diversity and inclusion.