Job Title: Video Delivery Expert
We are seeking a skilled Video Delivery Expert to join our team. The ideal candidate will have strong technical expertise in video delivery and be able to provide expert-level support and guidance.
* Provide technical assistance and spot issues related to video delivery on various platform apps.
* Analyse root cause and fix service tickets as per standard operating procedures.
* Build custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across various applications responsible for video delivery.
The successful candidate will have excellent problem-solving skills, a strong understanding of video delivery technologies, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
* Video Delivery Support: Provide expert-level technical assistance and troubleshooting for video delivery-related issues.
* Root Cause Analysis: Analyse complex problems and identify root causes to ensure effective issue resolution.
* Python Scripting: Develop custom Python scripts to simulate app launch, login, and playback behavior.
* Issue Triage: Triaged complex issues across various applications responsible for video delivery.
Requirements:
* Strong Technical Expertise: Excellent knowledge of video delivery technologies and architectures.
* Problem-Solving Skills: Strong analytical and problem-solving skills with the ability to think critically and creatively.
* Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex technical information to both technical and non-technical stakeholders.
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development in a dynamic and supportive environment.