Company Description
CatalyzeX is a leading outsourcing partner specializing in delivering cost-effective, highly efficient labor solutions for businesses across various industries. We help companies grow by delivering top-tier talent and support.
Role Description
We are seeking a highly professional and empathetic Paralegal Receptionist to support a legal team remotely. The ideal candidate will be fluent in Spanish and English, with Portuguese as a strong preference, and will serve as the first point of contact for clients, ensuring a smooth intake and client communication experience.
Key Responsibilities
* Answer and route high volumes of incoming calls in Spanish and English with professionalism and empathy
* Take detailed messages and leave accurate notes for attorney/client callbacks
* Manage front desk operations, including greeting walk-ins and handling inquiries
* Provide support during high-traffic periods and maintain a calm, composed demeanor with frustrated or emotional clients (usually during the intake process).
* Collaborate with legal assistants and attorneys to ensure timely follow-ups
* Assist with administrative duties such as fax assignments and scheduling meetings
* Coordinate with colleagues to ensure coverage at the front desk
* Maintain confidentiality and professionalism in all interactions
Qualifications
* Strong American accent with excellent English communication skills (spoken and written)
* Bilingual (Spanish and English) is required;
Portuguese proficiency is preferred
* Candidates with trilingual proficiency (Spanish, English, and Portuguese) are highly encouraged to apply
* Must be based in Brazil, Colombia, or anywhere in Latin America
* Knowledge of legal procedures, case management, and document handling is a plus
* Exceptional organizational and multitasking abilities
* Proficiency with legal case management software is a plus
* Ability to thrive both independently and as part of a collaborative team in a fast-paced environment
* Background in workers' compensation required
* Background in personal injury law is a plus
Compensation: $6 to $7 per hour (Negotiable DOE)
Working Hours: Eastern or Pacific Time Zone
If you're ready to make a meaningful impact and become a key member of our team, we'd love to hear from you.
Apply Here: https://www.Careers-page.Com/brolly-labs/job/L6746WXW