About the Role:
We’re seeking a dynamic and skilled Commercial Administrator to support the growth of our retail product range into chain stores across South Africa and selected regional markets. This is a hands-on, hybrid role that blends administrative excellence with retail sales and merchandising support. Ideal for someone with a strong background in sales coordination, retail execution, and commercial data management.
Key Responsibilities:
Sales & Merchandising Support
* Develop and execute retail sales strategies to meet growth targets.
* Build and maintain strong relationships with buyers, store managers, and key retail partners.
* Analyse market trends, consumer behaviour, and competitor activity to inform strategy.
* Implement effective in-store merchandising and category management plans.
* Negotiate pricing, promotions, and trading terms with stakeholders.
* Collaborate with internal teams on visual merchandising and stock planning.
Administrative Support
* Manage and maintain commercial documentation (contracts, agreements, proposals).
* Prepare quotations, pricing schedules, and customer correspondence.
* Assist with invoicing, purchase orders, and internal approval processes.
Data Management & Reporting
* Maintain accurate records of sales performance, pricing, and client data.
* Assist in preparing reports, dashboards, and tracking commercial KPIs.
* Monitor budgets, stock levels, and cost-related data for accuracy and performance.
Client & Supplier Liaison
* Coordinate with customers and suppliers on orders, delivery timelines, and documentation.
* Support commercial managers with client queries, follow-ups, and resolution of issues.
* Ensure timely, professional, and accurate communication with stakeholders.
Requirements:
* Minimum 2 years’ experience in retail sales and/or merchandising
* Experience working in FMCG or consumer product environments preferred
* Excellent interpersonal, communication, and negotiation skills
* Proficient in commercial documentation, reporting, and sales tracking
* Strong analytical and problem-solving skills
* Self-driven and able to work independently as well as in a team
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