Business Technical Services Analyst
We are seeking a skilled Business Technical Service Analyst to join our team. As a key member of our organization, you will play a crucial role in establishing and maintaining long-term relationships with clients.
The ideal candidate will have solid experience in Oracle Database and PL/SQL development, as well as previous experience consulting with clients to meet their business needs.
Responsibilities:
* Evaluate client business requirements and provide technical guidance to maximize revenue
* Participate in the conversion of client requirements into detailed technical specifications
* Maintain knowledge of critical business impact issues from Service Desk
* Assist with document maintenance and system environment records for clients
* Participate in release management between Service Desk, Compliance, and Project teams
Requirements:
* Relevant experience or degree in Information Technology or related field
* Solid experience in Oracle Database and PL/SQL development
* Previous experience consulting with clients to meet business needs
* Experience in requirements gathering, technical design, and technical presentation
* Advanced English language proficiency
What We Offer:
* Flexible work arrangement options
* Inclusive and safe work environment
* Ongoing professional development opportunities