Business IntroductionJD Industrials is a subsidiary of JD Group focused on industrial supply chain technology and services, with a market value of approximately $5 billion.We aim to support the development of the industrial sector through a model that integrates "supply chain + technology + services," creating a B2B procurement platform for industrial products. We serve over 7,000 key account clients and more than 8 million small and medium sized enterprises (SMEs). Our extensive industrial product supply is supported by around 30,000 suppliers, and our platform features over 40 million SKUs.JD Industrials is focusing on overseas business, providing one stop procurement solutions for industrial products. Our operations span Southeast Asia, Europe, the Middle East, and South America.Job DescriptionManage end-to-end delivery operations, optimize operational processes, ensure operational quality, and resolve anomalies.Highly personalized services beyond the standard service scope: SKU verification, assistance with shelving, etc.Identify customer needs and pain points during on-site fulfillment, develop solutions to enhance customer satisfaction, and escalate when necessaryQualificationsProactive, responsible, completed high school and available to work 100% in person in Camaçari/BA