Role:- Provide day to day local/remote desktop support- Handle inbound calls and answer questions- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemRequirements:- 2-5 IT experience (or equivalent)- Ability to build relationships- Excellent time management skill- Experience in OS, Apps and H/W installation and troubleshooting depending on project products- 1400 - 1500 USD monthlyBenefits:- Buddy program- Health/ Medical insurance- Internal career development program- International job opportunities- Mobile working- Onboarding program- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher- Unlimited employment contractBe part of Us:Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.