Operations Insights Leader
You will deliver actionable insights using quantitative data to support our operations business.
You will work closely with inventory, logistics, retail, and customer services teams within the ops organization, and partner with tech and finance teams working on various aspects of our growing business.
You will collaborate with operations analysts to understand, measure, and optimize efficiency in our operations, provide clarity of business performance, identify growth opportunities, and drive alignment to focus on the most impactful areas for our company.
Key Responsibilities:
* Understand and quantify operational efficiency metrics.
* Design, implement, and report on item data throughout our receiving, authentication, launch, and outbound flow.
* Provide key product health measurements and reporting to support the business on a daily basis.
* Communicate product insights to business partner teams and leadership.
Requirements:
* English - Mandatory
* 5+ years analytics experience
* Expert in SQL
* 5+ years of experience with BI tools such as microstrategy, tableau, looker etc.
* Expert in translating between practical problems and technical formulations and solutions
* Proven ability to design and implement time-sensitive strategic projects involving methodology development, analysis, strategic recommendations, and presentation of the findings
* Proven track record of thriving with ambiguity
Preferred Requirements:
* eCommerce or logistics industry experience preferred