Job Overview
The role of the ServiceNow Technical Expert is pivotal in building and evolving ServiceNow as the "IT ERP" for an IT organization.
* Create effective architectural decisions for ServiceNow configuration and development.
* Guide external partners responsible for ServiceNow development and application management, ensuring alignment with strategic roadmaps.
* Perform tasks within ServiceNow including configuration, development, and administration.
The ideal candidate will have:
* ServiceNow Administrator certification or equivalent.
* Proven experience in scripting and integration within ServiceNow.
* Strong stakeholder management skills.
* Basic knowledge of project management methodologies.
This role requires collaboration to ensure alignment with project scopes and deliverables.