Account Manager Role
This role involves managing client relationships, ensuring the successful execution and delivery of marketing campaigns.
* Key Responsibilities:
* Liaising with teams and clients: Maintain clear and consistent communication to ensure seamless campaign execution.
* Client meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client satisfaction ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for media buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio growth and client retention: Work on creating a good relationship with clients to grow their portfolio with us via upsells and ensure client satisfaction.
About Us
We are a leading digital marketing agency, recognized for our creative and effective white-label solutions for the US market. White-label marketing refers to a model where we offer customized marketing services to partner agencies, allowing them to resell our services as their own, guaranteeing excellence in delivery and fortifying their brands.
We prioritize people and believe that a happy and motivated team is key to delivering high-performance results. Our culture is guided by the motto 'Work Smart and Be Nice,' combining intelligence in work with kindness in relationships, creating an environment where freedom and responsibility coexist to drive professional and personal development.
We value teamwork, innovation, and excellent customer service. If you're passionate about digital marketing and building strong relationships with clients, this could be the ideal role for you.