Job Title:
Servicenow Technical Specialist
About the Role:
We are seeking an experienced Servicenow Technical Specialist to join our team. The ideal candidate will have a strong background in ITSM and platform administration, with expertise in developing and maintaining ITSM workflows and modules.
* Develop and maintain ITSM workflows and modules using JavaScript, Glide API, and ServiceNow scripting.
* Perform platform administration tasks including user management, roles, and permissions.
* Assist in integrations and customizations as needed.
* Collaborate with business analysts and stakeholders to deliver solutions.
* Participate in testing and deployment activities.
* Maintain documentation for development and configuration.
Requirements:
To be successful in this role, you will need:
* 3-5 years of experience in Servicenow development with ITSM focus.
* Experience with platform administration and configuration.
* Proficient in JavaScript, HTML, CSS, Glide API, REST/SOAP integrations, and ServiceNow scripting.
* Familiarity with ITIL processes and best practices.
* Excellent verbal and written communication skills.
* Able to establish strong relationships internally and externally.
* Experience with Agile methodologies and DevOps practices.
* Excellent problem-solving and communication skills.
* Desired certifications: Certified System Administrator (CSA), Certified Application Developer (CAD)
Benefits:
This position offers a competitive hourly rate of $15-20/hour and opportunities for career growth and professional development.
How to Apply:
Please submit your resume and cover letter to apply for this exciting opportunity.