Effective Communication is key to your success as an Account Manager at our agency. You will be at the forefront of client relationships, ensuring seamless execution and success of marketing campaigns.
You will liaise with teams and clients to maintain clear and consistent communication, leading discussions on results, strategies, and tasks in English to align with client expectations and campaign goals.
You will take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations. This includes providing essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
Moreover, you will work on creating a good relationship with the clients in order to grow their portfolio with us via upsells, and ensure client retention by keeping them satisfied so they keep working with us.
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
Benefits
* 100% remote work.
* Monthly bonuses based on individual performance.
* Paid vacation (2 weeks per year + holidays).
* Maternity leave (4 months) and paternity leave (3 weeks).
* Birthday gift.
* Free English classes.
* Individual professional development program.
* Collaborative and innovative work environment.
About Us
We are a digital marketing agency recognized for creative and effective solutions for the US market. We offer white-label services tailored to partner agencies, allowing them to resell our services as their own, guaranteeing excellence in delivery and strengthening their brands.
In 2024, we achieved a significant growth of 300%, reinforcing our commitment to exceptional results and successful partnerships. We work in over 70 niches, promoting a collaborative, dynamic, and teamwork-focused environment with a focus on results.
We value people deeply and believe that a happy and motivated team is the key to delivering high-performance results. Our culture is guided by the motto 'Work Smart and Be Nice' - combining intelligence in work with kindness in relationships, creating an environment where freedom and responsibility go hand in hand to drive professional and personal development.